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Defect Levels The five
recommended Defect Levels
are as follows: 1. Critical 2. Major 3. Average 4. Minor 5. Exception
1. Critical -
The defect results in a ‘show stopping’ failure of the complete software
system, of a subsystem, or of a software unit (program or module) within the
system. 2. Major -
The defect results in the failure of the complete software system, of a
subsystem, or of a software unit (program or module) within the system. There is
no way to make the failed component(s) work, however testing can continue in
other areas. 3. Average -
The defect does not result in a complete failure, but causes the system to
produce incorrect, incomplete, or inconsistent results, or the defect impairs
the systems usability, but some workaround exists. 4. Minor -
The defect does not cause a failure, does not impair usability, and the desired
processing results are easily obtained by working around the defect. However, a
management decision must be made to assess the work around solution. 5. Exception -
The defect is the result of non-conformance to a standard, is related to the
aesthetics of the system, or is a request for an enhancement. Defects at this
level may be deferred.
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